FAQs
❓ Frequently Asked Questions (FAQs)
1. What services does TorqueBay offer?
We provide full-service auto repair and diagnostics for cars, trucks, and motorcycles — including inspections, oil changes, brake work, engine diagnostics, battery replacement, tire services, and more.
2. Do I need an appointment or can I walk in?
Appointments are recommended to ensure availability, but we do accept walk-ins based on daily capacity. You can book online or contact us directly.
3. How do I book a service?
You can easily book a service through our website’s “Book Appointment” button or by contacting us at support@TorqueBay.com. We’ll confirm your time and get you scheduled right away.
4. What types of vehicles do you service?
We work on all major makes and models — both domestic and foreign. Our technicians are trained across a wide range of systems and vehicle types.
5. Are your technicians certified?
Yes. All of our technicians are ASE-certified and follow manufacturer guidelines to ensure safe, reliable service.
6. How long does a typical service take?
Basic maintenance (like oil changes or diagnostics) usually takes 30–60 minutes. Larger repairs may take longer — we’ll always give you a time estimate before we begin.
7. What if I need to reschedule or cancel?
No problem. Just email us at support@TorqueBay.com at least 24 hours in advance to reschedule or cancel your appointment.
8. Do you offer towing or vehicle pickup?
Yes, towing and vehicle pickup options are available within our service area. Let us know in advance if you'd like to arrange this.
9. Do you offer warranties or guarantees?
We stand behind our work. Most services come with a 30 to 90-day labor guarantee, and parts may be covered by manufacturer warranties.
10. How can I get in touch if I have more questions?
Reach out anytime at 📧 support@TorqueBay.com — we're here to help Monday through Friday, 9 AM – 6 PM.